Returns & Exchanges

At Dorian Live Merch Store, we want you to love your fashion finds, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Please ensure items are in their original condition to qualify for a full refund or store credit.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items.

• 3.
  Ship the Package

  Drop off your package at any authorized carrier location; make sure to keep your tracking receipt for peace of mind during transit.

• 4.
  Receive Your Refund

  After our warehouse team inspects the returned garments, your refund or exchange will be processed within 5 to 7 business days.